Our Return Policy
We strive to provide all necessary information for our customer to determine suitability of product for his/her application. No return will be authorized unless the wrong product SKU was shipped, in which case goods must be re-packed in its original box and we will arrange pickup and send replacement at our cost.
All product warranty is carried over by our manufacturer. Customers must provide print samples, product photos to the manufacturer per their instructions at your own costs when submitting claims. SignPrintMedia assumes no liabilities whatsoever, except for product replacement as instructed by our manufacturer.
No refunds, but credit can be issued per manufacturer’s instruction or in cases where replacement good is not available for more than 15 days.